Emotions by Hodelpa - Juan Dolio

The facility is beautiful. Every member of the staff is exceptional. All extremely courteous and helpful.

The food the people was very nice

Amazing service and support. The beach, the food and the staff were great!

We loved the beach. It was the reason for coming to this hotel and hoping to have a wedding Vow renewal for our family next year. Either way this hotel will be apart of our package for our family because the customer service was superb. Grade Triple AAA Let me start with Raul, He assisted us pretty much the whole time from directions of certain places as well as helping my wife plan me a romantic dinner on the beach. As we started our afternoon from our arrival we met Juan Carlos at lunch. Juan was part of the wait staff. The attentiveness to us was amazing. Being in the catering profession attentiveness is a must and Juan displayed such professionalism and character our whole time. At dinner it was Juan again and Roberto. This team was on point making sure making we didn't need anything. Again, we cant say enough about the customer service received. With my wife being from Dominican and not coming home for seven years, it was definitely a great experience for the both of us. The next morning we met Rafilin from the Coffee Shop. This guy is the purest example of a Master Barista again not to mention the customer service. Forget Starbuck Rafilin was amazing and not to forget Jose who was the evening Barista they were superb. Amandri, was our waitress for breakfast. She wowed my wife with her customer service. Again we have a catering company and when we see great customer service we have to acknowledge it. My wife planned this romantic dinner on the beach for me and let me tell you, it was amazing. The ambience created was things we do for other people, not ourselves. I was so surprised. Pedro was amazing along we Leo. Their customer service was definitely 5 star quality.

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